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Holiday Hotel
Welcome to Holiday Hotel. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Holiday Hotel collects, uses, stores and protects personal data when you visit our website, make a reservation, contact us or use our hotel services.
Hotel: Holiday Hotel
Website: https://holidayhotel.al
Address: Rruga Nënë Tereza, Nikël, 1504, Albania
Email: info@holidayhotel.al
Telephone: +355 69 940 0000
For questions about this Privacy Policy or the handling of your personal information, please contact us using the details above.
Depending on how you interact with us, we may collect the following categories of information:
Reservation information
Full name and contact details.
Arrival and departure dates.
Number of guests and room preferences.
Reservation reference and booking details.
Information necessary to manage your stay and comply with applicable legal obligations.
Payment information
Payments may be processed through our booking partners or payment service providers. We may receive payment confirmations, transaction references and relevant billing information.
Payment card details may be processed by the relevant payment provider. We do not intend to collect or store complete payment card details through ordinary website contact forms.
Communication information
When you contact us by email, telephone or website forms, we may process the information you provide, including your name, email address, telephone number and the contents of your message.
Website and technical information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, referral source and technical logs, depending on the technologies and services used on our website.
Cookies and similar technologies
Our website may use cookies and similar technologies for website functionality, visitor preferences, analytics and, where applicable, marketing. Please refer to our Cookie Policy for more information.
We may use your information to:
Manage and confirm reservations.
Provide accommodation and related hotel services.
Communicate with guests about bookings, arrival times and special requests.
Respond to enquiries, complaints and requests.
Process payments, refunds and cancellations where applicable.
Maintain website security and functionality.
Understand website usage and improve our services where permitted.
Meet accounting, tax, hospitality and other legal obligations.
Protect the rights, property and safety of our guests, employees and hotel.
We will not use personal information for purposes incompatible with the purposes described in this policy unless permitted or required by law.
Where applicable under data protection law, we process personal data on one or more of the following grounds:
Contractual necessity: To make, manage or fulfil your reservation and provide the services you request.
Legal obligations: To comply with applicable accounting, tax, registration and other legal requirements.
Legitimate interests: To manage our business, respond to enquiries, maintain website security and improve our services, provided that these interests do not override your rights.
Consent: Where required, for example for certain non-essential cookies or optional marketing activities.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
If you book a stay through Booking.com, Expedia or another booking platform, that platform may independently collect and process your personal information under its own privacy policy.
We receive information necessary to manage your reservation and provide the booked services.
The booking platform’s terms and privacy policy apply to the processing activities it carries out independently. Please review the relevant platform’s privacy information when making a reservation.
If you make a reservation through our website’s booking system, your information may be processed by the booking technology provider and other service providers involved in completing your reservation.
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary, including:
Reservation and hotel management system providers.
Booking platforms and payment service providers.
Website hosting, maintenance and security providers.
Email and communication service providers.
Website analytics providers, where applicable.
Professional advisers and public authorities where required by law.
We share only information reasonably necessary for the relevant purpose, subject to applicable legal requirements.
Some of our service providers may process personal information outside Albania or the European Economic Area.
Where applicable data protection legislation requires safeguards for international transfers, we will take appropriate steps to ensure that the transfer is lawful and that suitable protection measures are in place.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, managing disputes, maintaining records and meeting legal obligations.
Reservation, payment and accounting records may need to be retained for periods required by applicable law.
Enquiries and other communications will generally be retained for as long as necessary to respond to the request and maintain appropriate business records.
When information is no longer required, it will be deleted or anonymised where reasonably practicable, subject to applicable retention requirements.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Guests should avoid sending payment card details or other highly sensitive information through ordinary email or unsecured website forms.
Depending on the applicable law and the circumstances, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Request restriction of certain processing activities.
Object to certain processing based on legitimate interests.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
Lodge a complaint with the competent data protection authority.
Some requests may be subject to legal exceptions, including our obligation to retain certain records.
To exercise your rights, contact us at info@holidayhotel.al. We may need to verify your identity before responding.
Our website and booking services are not intended to encourage children to submit personal information independently.
Where information about children is required for a hotel reservation, it should be provided by a parent, guardian or responsible adult, as appropriate under applicable law and the booking process.
We handle children’s personal information only as necessary for legitimate hospitality and legal purposes.
Our website may contain links to third-party websites, including booking platforms and external service providers.
We are not responsible for the privacy practices, content or security of websites operated by third parties. We recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy to reflect changes in our services, website technologies or legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
For questions, requests or complaints relating to this Privacy Policy, please contact:
Holiday Hotel
Rruga Nënë Tereza, Nikël, 1504, Albania
Email: info@holidayhotel.al
Telephone: +355 69 7033336
Website: https://holidayhotel.al
We will review privacy requests and respond in accordance with applicable legal requirements.
Holiday Hotel
Cookies are small text files that websites may store on your device when you visit them. They help websites function, remember certain preferences and, where enabled, measure website performance or support marketing activities.
Similar technologies, such as pixels, tags and local storage, may also be used for comparable purposes.
This Cookie Policy explains how cookies and similar technologies may be used on https://holidayhotel.al.
Depending on the technologies enabled on our website, cookies may be used for the following purposes.
These cookies are required for essential website functions, such as security, navigation, session management and the operation of certain website features.
Where legally permitted, strictly necessary cookies may be used without consent.
Functional cookies may remember choices or preferences to improve your experience, such as language preferences or other website settings.
Where required by law, these cookies will be used only after you have provided consent.
Analytics cookies may help us understand how visitors use our website, which pages are visited and whether technical issues occur.
This information can help us improve website performance and the guest experience.
Analytics cookies that require consent will only be activated after the relevant consent has been provided.
Marketing cookies or similar technologies may be used to measure advertising performance, understand campaign effectiveness or deliver relevant advertising.
These technologies may be provided by third-party services if they are enabled on our website.
Where required by law, marketing cookies will not be activated before the necessary consent is obtained.
Our website may include links, embedded content or services operated by third parties, such as:
Booking platforms and reservation systems: To display availability, manage reservations or redirect guests to an external booking page.
Google services: If configured, services such as Google Analytics, Google Maps or Google Ads may use cookies or similar technologies.
Website and security providers: To support website functionality, security and performance.
The actual cookies and technologies used depend on the services currently installed and enabled on our website.
Third-party providers may process information according to their own privacy policies. Please review their policies for further information.
When required by applicable law, our website should ask for your consent before activating non-essential cookies.
You should be able to:
Accept all cookies.
Reject non-essential cookies.
Select your preferred cookie categories.
Change or withdraw your consent at a later time.
Rejecting non-essential cookies should not prevent access to essential hotel information or the basic operation of the website.
You can also manage or delete cookies through your browser settings. However, blocking certain cookies may affect some website functions.
Most browsers allow you to review, block or delete cookies through their privacy or security settings.
You can consult the help section of your browser for instructions on managing cookies.
Please note that deleting cookies may reset your saved preferences, including your cookie consent choice.
Browser controls do not necessarily prevent all forms of tracking. Where applicable, you should also use the website’s cookie preference settings.
Cookies may be session-based, meaning they expire when you close your browser, or persistent, meaning they remain on your device for a defined period.
The retention period depends on the purpose of the cookie and the provider that sets it.
The actual cookie names, providers and expiry periods should be listed in the cookie preference tool or cookie declaration available on our website, where such a tool is installed.
Some cookies and similar technologies may collect or relate to personal information, such as online identifiers, device information or browsing activity.
Where this occurs, the processing is also governed by our Privacy Policy and applicable data protection law.
For more information about how Holiday Hotel handles personal data, please visit our Privacy Policy.
We may update this Cookie Policy when our website, technologies or legal obligations change.
Any revised version will be published on this page with an updated date.
If you have questions about cookies or your privacy choices, please contact:
Holiday Hotel
Rruga Nënë Tereza, Nikël, 1504, Albania
Email: info@holidayhotel.al
Telephone: +355 69 7033336
Website: https://holidayhotel.al
